Terms and Conditions
Welcome to Madison & Co. These Terms & Conditions ("Terms") govern your use of our website and your purchase of products from Madison & Co.
By accessing or using our website, placing an order, or purchasing products from us, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. About Madison & Co
Madison & Co operates an online fashion retail website through which we offer clothing, accessories, and related products to customers.
Business Name: Madison & Co
Website: www.madisonandco.com
Email: info@madison-and-co.com
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms.
You must not:
- Use our website for fraudulent or unlawful purposes
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Use automated systems to access or collect information from our website without authorization
- Submit false, misleading, or fraudulent information
- Copy, reproduce, distribute, or exploit our website content without permission
We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, website, or other users.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, colours, sizes, prices, and other information displayed on our website are accurate.
However, colours may appear differently depending on your device, screen settings, lighting, or other factors.
We do not guarantee that product descriptions, images, or other website content will always be completely accurate, current, or error-free.
If we discover an error relating to a product, price, description, availability, or other information, we reserve the right to correct the error and, where applicable, provide you with the options required by applicable law.
4. Product Availability
All products are subject to availability.
We reserve the right to limit quantities or discontinue products at any time.
If a product you ordered becomes unavailable after your order has been placed, we will contact you and provide an appropriate solution, which may include a refund where applicable.
5. Prices
All prices displayed on our website are shown in Canadian dollars (CAD) unless otherwise stated.
Applicable taxes and other charges will be displayed at checkout where required.
We reserve the right to change product prices at any time. However, changes will not affect an order that has already been accepted and confirmed, except where correction is required due to an obvious pricing or technical error.
6. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
After placing an order, you may receive an order confirmation email. This confirmation acknowledges that we have received your order but does not necessarily mean that the order has been accepted.
An order is considered accepted when we have processed and/or shipped the order, subject to applicable law.
We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:
- Suspected fraud or unauthorized activity
- Incorrect pricing or product information
- Product availability issues
- Technical errors
- Unusual or excessive quantities
- Shipping restrictions
- Other legitimate business or legal reasons
If we cancel an order after payment has been received, we will provide an appropriate refund.
7. Payment
Payment must be successfully completed before an order can be processed.
We may accept payment methods displayed at checkout, which may include credit cards, debit cards, and third-party payment services.
Payment information may be processed by third-party payment providers. We do not generally store complete payment-card information on our own systems.
8. Shipping and Delivery
Orders are typically processed within 1–3 business days.
Our estimated standard delivery time is approximately 5–8 business days after shipment.
Delivery times are estimates and are not guaranteed unless expressly stated otherwise.
Delays may occur due to circumstances outside our reasonable control, including carrier delays, severe weather, holidays, customs processing, transportation disruptions, or incorrect shipping information.
For additional information, please refer to our Shipping Policy.
9. Returns and Refunds
Eligible purchases may be returned within 30 days of receiving the order, subject to the conditions set out in our Return & Refund Policy.
Returned products generally must be unworn, unused, in their original condition, and have applicable tags attached.
Certain products may not be eligible for return for hygiene or other legitimate reasons.
For full details regarding returns, refunds, exchanges, and return shipping, please refer to our Return & Refund Policy.
Nothing in these Terms limits any rights or remedies you may have under applicable consumer-protection legislation.
10. Promotions and Discounts
From time to time, Madison & Co may offer promotions, discounts, sales, or promotional codes.
Unless otherwise stated:
- Promotional codes cannot be combined
- Promotions may be subject to specific terms
- Promotions may have expiration dates
- Promotions may apply only to selected products
- Promotional offers may not be exchanged for cash
We reserve the right to correct errors or discontinue a promotion where reasonably necessary, subject to applicable law.
11. Intellectual Property
All content appearing on our website, including but not limited to:
- Logos
- Brand names
- Product photographs
- Graphics
- Images
- Text
- Designs
- Website layout
- Videos
- Icons
- Product descriptions
is owned by or licensed to Madison & Co and is protected by applicable intellectual-property laws.
You may not reproduce, modify, distribute, publish, sell, or otherwise use our content without our prior written permission, except where permitted by law.
12. User-Submitted Content
If you submit reviews, photographs, comments, testimonials, or other content to Madison & Co, you represent that you have the right to provide that content and that it does not violate the rights of others.
By submitting content, you grant Madison & Co a non-exclusive, royalty-free, worldwide licence to use, reproduce, display, and distribute the content for legitimate business and marketing purposes, subject to applicable law.
We reserve the right to remove content that we reasonably believe is unlawful, misleading, offensive, fraudulent, or otherwise inappropriate.
13. Third-Party Services and Links
Our website may contain links to or integrations with third-party websites, applications, payment providers, shipping providers, advertising platforms, or other services.
These third parties operate independently from Madison & Co and may have their own terms and privacy policies.
We are not responsible for the content, availability, security, or practices of third-party websites or services.
14. Disclaimer
To the extent permitted by applicable law, our website and its content are provided on an "as available" basis.
We do not guarantee that:
- Our website will always be available
- Our website will operate without interruption
- Our website will be completely free of errors
- All website content will always be current or accurate
- Our website will be free from viruses or other harmful components
Nothing in these Terms excludes or limits warranties, guarantees, rights, or remedies that cannot legally be excluded or limited under applicable law.
15. Limitation of Liability
To the maximum extent permitted by applicable law, Madison & Co will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of our products.
This may include loss of profits, loss of data, loss of business opportunities, or other indirect losses.
However, nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law, including applicable consumer-protection laws.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Madison & Co and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of our website, violation of these Terms, or infringement of another person's rights.
This provision does not apply to the extent that the relevant claim results from our own unlawful conduct or where such indemnification is prohibited by applicable law.
17. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how Madison & Co collects, uses, protects, and discloses personal information.
Please review our Privacy Policy for more information.
18. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable laws.
When we make changes, we will update the "Last Updated" date at the top of this page.
Your continued use of our website after updated Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.
19. Governing Law
These Terms are governed by the laws applicable in Canada and, where applicable, the laws of the province or territory in which the relevant customer resides.
Nothing in these Terms is intended to deprive consumers of mandatory rights or protections available to them under applicable Canadian consumer-protection legislation.
20. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where possible.
The remaining provisions will continue to apply to the extent permitted by law.
21. Entire Agreement
These Terms, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and any other policies expressly incorporated into these Terms, constitute the agreement between you and Madison & Co regarding your use of our website and purchase of our products.
22. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Madison & Co
Email: info@madison-and-co.com
Website: www.madisonandco.com
We will be happy to assist you.
Madison & Co
Thank you for shopping with us.